This Privacy Policy explains how LAgentBot Pte. Ltd. ("LAgentBot", "we", "us", or "our"), a company incorporated in Singapore, collects, uses, discloses, and protects personal data when you use our website at lagentbot.com and our AI agents and MCP tools for science — including the MSDS Chain product (a conversational chemical-safety AI available on the Web, Slack, Microsoft Teams, and via MCP) (together, the "Services"). Please read it carefully to understand our practices regarding your personal data.
01Introduction & Scope
LAgentBot builds a trusted agent layer for science. We turn scientific and regulatory expertise into callable AI agents and MCP tools, grounded in verifiable data. This Policy applies to personal data we handle in connection with the Services, whether you access them through our website, a chat platform, an MCP client, or another supported interface.
This Policy does not cover the practices of third-party products, platforms, or model providers that you may connect to or use alongside the Services. Their handling of your data is governed by their own privacy policies. If you do not agree with this Policy, please do not use the Services.
02Personal Data We Collect
We collect the following categories of personal data:
Account information
When you create an account or subscribe, we collect information such as your name, email address, organization or workspace details, authentication credentials, and, where applicable, billing and subscription details (payment card data is handled by our payment processor, not stored by us).
Usage and technical data
We automatically collect technical information about how you interact with the Services, such as log data, device and browser information, IP address, approximate location derived from IP, feature usage, session activity, and diagnostic data used to keep the Services secure and reliable.
Content you provide
We process the content you submit to the Services — for example chemical queries, prompts, messages, and files you upload such as safety data sheets (SDS/MSDS) — so that our agents can respond. This content may contain personal data if you choose to include it.
Data from third-party sign-in
If you sign in using a third-party identity provider (such as Google, Microsoft, or Apple), we receive basic profile information from that provider — typically your name and email address — as permitted by your settings with that provider, to create and authenticate your account.
03How We Use Personal Data
We use personal data to:
- Provide and operate the Services — authenticate you, respond to queries, deliver agent and MCP tool outputs, and manage your account and subscription.
- Improve and develop the Services — understand how features are used, debug issues, evaluate quality, and build new capabilities.
- Safety, security, and fraud prevention — detect, investigate, and prevent abuse, misuse, and security incidents.
- Support — respond to your requests, questions, and communications.
- Legal compliance — meet our legal, regulatory, and contractual obligations, and enforce our terms.
About our data network. Our Services are grounded in a data network that helps our agents give verifiable, source-cited answers. This ground-truth layer is built from chemical, regulatory, and technical data — not from selling your personal data. Where usage helps improve the network, we work with aggregated, de-identified, or technical data rather than your identifiable personal information, and we do not sell personal data.
05International Data Transfers
LAgentBot is based in Singapore and works with service providers that may operate in other countries. As a result, your personal data may be processed and stored outside of your country of residence, where data protection laws may differ. Where we transfer personal data internationally, we take steps to ensure it remains protected through appropriate legal and technical safeguards consistent with applicable law.
06Data Retention & Security
We retain personal data for as long as needed to provide the Services, maintain your account, comply with our legal obligations, resolve disputes, and enforce our agreements. When personal data is no longer required, we take reasonable steps to delete or de-identify it.
We implement technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
07Your Rights & Choices
Subject to applicable law — including Singapore's Personal Data Protection Act 2012 (PDPA) and, where relevant, other regional data protection laws — you may have the right to:
- Access the personal data we hold about you;
- Correct or update inaccurate or incomplete personal data;
- Request deletion of your personal data;
- Withdraw consent where processing is based on consent;
- Object to or restrict certain processing.
To exercise any of these rights, contact us at contact@lagentbot.com. We will respond in accordance with applicable law. Withdrawing consent may affect our ability to provide certain features of the Services.
08Children
The Services are not directed to individuals under the age of 18, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take appropriate steps to delete it.
09Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we do, we will revise the "Last updated" date above. If we make material changes, we will provide additional notice as appropriate. Your continued use of the Services after an update means you accept the revised Policy.
10Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
LAgentBot Pte. Ltd.
Singapore
contact@lagentbot.com